Questions-Answers
Q: What types of payment do you accept?
R : We accept all major credit cards: MasterCard, Visa, American Express, Discover and PayPal.
Q: What currency are your store prices in?
R: The prices in our stores are in U.S.A
Q: Do you have stores or just an online store?
R: We still don't have physical stores. We only sell online at the moment.
Q: Do you ship internationally?
R: Yes, we ship almost all over the world.
* International orders are subject to import, customs duties and customs taxes, which are applied once your shipment reaches the destination country. We cannot predict what your particular charges might be. For more information on your country's custom policies, please contact your local customs office. All taxes, duties and customs fees are the responsibility of the recipient of the package. Your local carrier may be able to provide you with information about the accepted method of payment for duties, taxes and other charges collected upon delivery.
Q: Do we need to sign for the shipment?
R: You do not need to sign for the shipment.
Q: Where do you ship products from?
R: We ship from our warehouses in the USA, England, Singapore, or China. We work directly with reliable suppliers around the world, which allows us to pass our savings directly to our customers and offer them exceptional products at very competitive prices. We sample every item and even visit factories to ensure the highest quality and sustainable practices.
Q: How long before my product ships?
R: It will take 2-3 business days before your product is shipped.
Q: What is the Estimated Delivery Date (ETA)?
R: Depending on your locations, delivery may take between 7 and 30 days. Rest assured that we will send you your tracking number as soon as it is shipped.
Q: How do I return and replace my item?
R: We strongly believe in the quality of our products. We therefore offer a 30-day risk-free money back guarantee (return shipping costs excluded). If for some reason you are not satisfied with your product, simply send it back to us and we will refund your money or exchange your product (the decision will be yours), up to 30 days, no questions asked . Please email us first at (info@boutiksolution.com) and we will provide you with the appropriate return shipping address. ⚠️ Please note that return costs